I have been a part of a project that
encountered scope creep. While working
on an internal project (software implementation) that was to be implemented
company-wide, it was very important to keep the project focused, as it was a
huge undertaking and we were on a tight timeline. For my piece, I was the lead on
training. This meant conducting pilots
to each of the training heads, designing and delivery training, and designing all
of the documentation and training materials for the staff. It was huge and I remember thinking I was in
way over my head. Because of the large
scale of the project, I had to design my materials and training to accommodate
each department. As the project
progressed, it was discussed that I
would design and deliver training customized to each staff’s role within the
department. While I agreed it would have
been more effective training, it was way out of scope. Fortunately, I had a manager that was able to
nip it in the bud, knowing it would not be possible for me to do this without
additional resources and time, two things we did not have. Looking back, if I had been the project
manager, I do not think I would have done anything different. The PM I worked with was incredible, and
managed all of the aspects of the project, with training being only a piece of
it. She trusted me and my opinion, thus
with the support of my manager, I think the proper outcome took place.
It was great that the PM was able to recognize the creep that was happening and was able to address it immediately. It looks like the communication worked well within the project.
ReplyDeleteI agree with Mark, fortunately the PM saw that you were being expected to do more than was physically possible for the time given. I am glad the PM "nip it in the bud" before any promises were made.
ReplyDeleteAmanda Smith
Angela,
ReplyDeleteIt is really beneficial when the project team has a good relationship with the PM. Then everyone feels comfortable discussing issues and bringing up risks that need to be dealt with.
Angela,
ReplyDeleteI believe that you and I discussed this prior with regards to good project managers. Although it is clear that you are a strong individual and certainly have the intelligence to succeed in any situation, I do feel that you were fortunate to have a PM looking out for you. We all have limits and scope creep definitely tests those limits. In all honesty, I am miles away from being able to handle a PM position but would be happy to work as a designer under someone of your caliber anytime :D
Great post this week! Always impressive!