Thursday, October 11, 2012

Project "Scope Creep"


I have been a part of a project that encountered scope creep.  While working on an internal project (software implementation) that was to be implemented company-wide, it was very important to keep the project focused, as it was a huge undertaking and we were on a tight timeline.  For my piece, I was the lead on training.  This meant conducting pilots to each of the training heads, designing and delivery training, and designing all of the documentation and training materials for the staff.  It was huge and I remember thinking I was in way over my head.  Because of the large scale of the project, I had to design my materials and training to accommodate each department.  As the project progressed,  it was discussed that I would design and deliver training customized to each staff’s role within the department.  While I agreed it would have been more effective training, it was way out of scope.  Fortunately, I had a manager that was able to nip it in the bud, knowing it would not be possible for me to do this without additional resources and time, two things we did not have.  Looking back, if I had been the project manager, I do not think I would have done anything different.  The PM I worked with was incredible, and managed all of the aspects of the project, with training being only a piece of it.  She trusted me and my opinion, thus with the support of my manager, I think the proper outcome took place.

4 comments:

  1. It was great that the PM was able to recognize the creep that was happening and was able to address it immediately. It looks like the communication worked well within the project.

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  2. I agree with Mark, fortunately the PM saw that you were being expected to do more than was physically possible for the time given. I am glad the PM "nip it in the bud" before any promises were made.
    Amanda Smith

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  3. Angela,
    It is really beneficial when the project team has a good relationship with the PM. Then everyone feels comfortable discussing issues and bringing up risks that need to be dealt with.

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  4. Angela,

    I believe that you and I discussed this prior with regards to good project managers. Although it is clear that you are a strong individual and certainly have the intelligence to succeed in any situation, I do feel that you were fortunate to have a PM looking out for you. We all have limits and scope creep definitely tests those limits. In all honesty, I am miles away from being able to handle a PM position but would be happy to work as a designer under someone of your caliber anytime :D

    Great post this week! Always impressive!

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